Important Safety Information

We treat the safety and welfare of our customers with the highest priority. Please note our standard safety guidelines to help you have a safe and enjoyable visit to our golf centres.

General Safety Information

General Safety Information

  1. Please read our latest COVID update.
  2. Golfers access the courses at their own risk.
  3. Golfers are advised to have personal golf insurance.
  4. Buggy users must agree to our buggy rental terms before use and be familiar with the safe operation of the vehicle.
  5. Golfers are advised to shout ‘fore’ when hitting an errant shot.
  6. Golfers must advise golf course staff if they hit a golf ball over any course boundary.
  7. Golfers are advised to wear suitable footwear with adequate grip in all weathers.
  8. A klaxon will sound in the event of adverse weather. All golfers must leave the course immediately.
  9. In the event of an emergency, golfers are advised to immediately dial 999, before alerting the golf course staff.

Sun Protection

Sun Protection

Glendale Golf is Sun Protection Accredited to the Slip! Slap! Swing! campaign, having pledged to raise awareness of sun protection and skin cancer, protecting the health of our staff, members and visitors.

Skin cancer mainly affects those who spend lots of time outdoors without sun protection, so it makes sense for us all to take the risks seriously. Over the last 30 years, incidence of melanoma has more than doubled in women and tripled in men, so we aim to address this.

The sun can damage your skin between March and October, specifically when the UV Index is 3 and over. Bear in mind that you can burn, even on cloudy days, and the weather can be changeable, so always start the day whether working or playing, ‘sun prepared’:

  1. Wear a broad-spectrum sunscreen (SPF30+) on exposed skin, sunglasses and a brimmed hat.
  2. Apply sunscreen at least 20 minutes before UV exposure to ensure it is rubbed in and active.
  3. Drink water regularly help keep you alert and to avoid dehydration.
  4. Reapply sunscreen every two hours on sunny days or more often if sweating.
  5. A sunscreen applicator, chubby stick or keeping a small towel handy, will help you avoid a greasy grip.
  6. Pay special attention to lips, nose, ears and back of neck as these areas are prone to burning.
  7. Select shade if and when possible, especially on hot days.
  8. Remember that sunscreen can easily be rubbed off when carrying or brushing against items.
  9. Check skin every month or so and if you spot any changes, visit your GP immediately.

For further golf related tips and advice visit the Slip! Slap! Swing! campaign at www.melanoma-fund.co.uk

Buggy Policy

Buggy Policy

This policy identifies the main hazards that members and visitors to Glendale Golf Centres may encounter while using a golf buggy.

It does not contain a definitive list of hazards, as by the very nature of a golf course and its terrain, Golfers are advised to have personal insurance when visiting our venues.

Its is accepted that a golf course and its facilities are naturally subject to variable weather conditions. This policy will outline some of these conditions and explain how Glendale Golf shall take reasonable steps and precautions to prevent incidents and accidents to its customers, staff, and visitors to each centre whilst using ride on buggies.

Glendale Golf has a duty of care to all users of the golf course. The topography of certain areas of the course is such that caution and prudence must be shown by the user of a ride-on buggy. It is also necessary for Glendale Golf to provide adequately safe means of access for all golfers including those given permission to use buggies. Moreover, the Centre has to ensure the safety of golfers who do not wish to use ride-on buggies, but who might be at risk from careless use. This duty of care also applies to members of the public using the various rights of way.

To assist the safe employment of ride-on buggies all potential users (Members, and visitors) shall comply with the our Buggy Policy:

Click here for full policy

Code of Conduct

Corporate Standard

  1. The Company does not allow misuse of Alcohol or use of Recreational Drugs at the Centre(s).
  2. The Company will take action against any customer or employee who demonstrates unruly, inappropriate or threatening behavior towards others.
  3. The Company will not tolerate inappropriate behavior of customers and that they may be removed and barred from use of the facilities as a consequence of such behavior.

Richmond Park Golf Course

  1. In addition to our Corporate Standard regarding Code of Conduct, Richmond Park Golf Course falls under The Royal Parks and Other Open Spaces Regulations 1997, which provides further guidance and rules about conduct while using Parks spaces.